Vonage Call Screening

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Vonage call screening. Busy lamp field blf a status indication for each phone on the system. Vonage is proud to be an equal opportunity workplace. Call continuity automatic call rerouting in the event of an emergency. Call screening plays the recorded name of the caller and provides options to direct that call while call announce plays a custom tag to let you know what department the call is coming from.

The feature can be used in conjunction with call screening and the screening menu giving you the option to answer the call send it to voicemail or transfer it somewhere else. Manage user profiles and customize control of incoming and outgoing call settings such as call forwarding call return call waiting and voicemail. Plays a username custom tag after the call connects for example you have a call for sales. Transfer it send it to voicemail or answer it.

Having this setting enabled can cause an unwanted delay in your calls being answered by our team of receptionists. The following are the steps to turn off the setting. Vonage call screening is a setting that plays the recorded name of the caller before connecting the call. Myvoice portal login for administrators and end users.

How call screening works. After call screening prompts inbound callers to record their name your extension rings for you to answer plays the caller s recorded name and offers you a list of options. View site information manage support tickets manage fax mail service billing and more. Vonage enterprise portal login for administrators and end users.

This field is required. Vonage s call screening feature asks callers to state their name and gives you handling options. Prompts a caller to state their name. From your vonage dashboard go to your admin portal.

Hmmm something isn t right. Call announce whispers an audible version of the custom tag to you before the call is connected. Use the generic message or record a custom message. Spam shield get all incoming calls checked for phone spam.

See recording greetings for instructions on how to record and upload. Do not disturb send callers directly to voicemail. Can be used with call announce screen menu or both. Answer only the important calls after screening each.

Call us on 0330 808 9348 monday to friday 9am through to 6pm contact us. At this point you can screen the call to your preference.